Support Engineer

Job Description :

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.

• Maintains customer records by updating account information.

• Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting
correction or adjustment; following up to ensure resolution.

• Recommends potential products or services to management by collecting customer information and analyzing customer needs.

• Prepares product or service reports by collecting and analyzing customer information.

• Contributes to team effort by accomplishing related results as needed.

Job for support executive

Desired Candidate profile:

1) A graduate/Post Graduate with commerce background and IT skills as well as core interest in Accounts.
2) Must have aptitude of learning.
3) Must have good communication skills.